Our Voice Services cater for single site clients to national multi-site clients. Ranging from traditional fixed line, voice over IP and mobile data solutions.
We provide a consultancy service to help our clients understand the different type of voice solutions for their business. Our solutions can enable our clients to;
With access to all the major carriers including BT Openreach, we provide excellent fixed line business telephone services. We provide many of our clients with a traditional lines and calls service which enables us to take control of your physical phone line and and provide you with cheaper call rates.
We can provide your business with:
The costs savings we can provide are due to having Wholesale Line Rental Access provided by BT Openreach. BT Openreach own and maintain the Uk copper based network and companies like ours have contracts in place to purchase these wholesale services. The phone line access services we can provide and migrate to our network include PSTN, ISDN, ISDN2 & ISDN30.
The number of phone lines you’ll need will depend on how many individual users you expect to be on the phone at the same time.
The number of phone lines you’ll need will depend on how many individual users you expect to be on the phone at the same time. The table below explains what product will best suit the size of your business.
The voice solutions that we provide our clients also include phone systems that can be a physical PBX in your business, and systems that are hosted in the Cloud similar to Skype. We are experts at providing Hosted Telephony services that enable our clients to move to Voice over IP. With increased bandwidth available to many UK businesses we can provide Quality of Service on our Hosted Telephony solutions ensuring HD quality calls at all times. The Hosted Telephony platform allows our clients to;
For clients that already have invested in a physical phone system, they can still take advantage of huge savings by replacing ISDN with SIP (Session Initiation Protocol). SIP is a service that replaces ISDN by utilising an internet connection from Broadband to Ethernet. By converging your Voice SIP service and your internet connection you can utilise a single line (with back up) rather than using several forms of seperate access for the telephony and data.
We can provide our clients with a geographical or non-geographic number range (eg. 0161, 020, 0843, 0800) that enable them to generate callshare revenue in some cases. Such service can be utilised to charge a higher premium for technical support lines or other services. Our inbound telephony platform allows you manage your own number ranges and administer your own service through a online web-portal. Our platform allows you to understand the call traffic into your business in granular detail. Our customers are able to understand, Who is calling them, When they called, Who they have called, from where they are calling and for how long for.
For more information on our voice solutions and how they can help your business, please drop us an email or contact us.